Privacy Policy
Last updated: March 6, 2026
1. Introduction
SitePulso ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website monitoring service at sitepulso.com (the "Service").
By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use the Service.
2. Information We Collect
2.1 Account Information
When you create an account, we collect your name, email address, and password. If you subscribe to a paid plan, we collect payment information through our third-party payment processor (Stripe). We do not store credit card numbers on our servers.
2.2 Monitor Data
We collect URLs, IP addresses, and hostnames that you configure for monitoring. We also store check results, response times, status codes, and incident history related to your monitors.
2.3 Usage Data
We automatically collect information about how you use the Service, including pages visited, features used, browser type, operating system, IP address, and referring URLs. This data is collected via cookies and similar technologies.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Process transactions and send billing-related communications
- Send downtime alerts and monitoring notifications
- Respond to customer support requests
- Analyze usage patterns to improve the user experience
- Detect and prevent fraud and abuse
- Comply with legal obligations
4. Data Sharing
We do not sell, rent, or trade your personal information to third parties. We may share data with:
- Service providers: Third-party companies that help us operate the Service (hosting, payment processing, email delivery)
- Legal requirements: When required by law, court order, or governmental regulation
- Business transfers: In connection with a merger, acquisition, or sale of assets
5. Data Retention
We retain your account data for as long as your account is active. Monitor check data is retained according to your plan (24 hours for Free, 90 days for Pro, 1 year for Business). After account deletion, we remove your personal data within 30 days, except where required by law.
6. Data Security
We implement industry-standard security measures including encryption in transit (TLS 1.3), encryption at rest (AES-256), regular security audits, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Cookies
We use essential cookies for authentication and session management. We use analytics cookies (Google Analytics) to understand how visitors interact with our website. You can disable cookies in your browser settings, but some features of the Service may not function properly.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Data portability (receive your data in a structured format)
- Withdraw consent at any time
To exercise any of these rights, contact us at [email protected].
9. International Data Transfers
Your data may be processed in data centers located in the United States, Europe, and Asia-Pacific. We ensure appropriate safeguards are in place for international transfers in compliance with applicable data protection laws.
10. Children's Privacy
The Service is not directed at children under 16 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitute acceptance of the revised policy.
12. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: [email protected]
Website: sitepulso.com